FAQ on muzzles

What do I have to measure to place my Limuzz order?

Always measure at the highest point of the snout. (Here is a link to our measurement instructions.)

Provide one measurement each for the length

height

and circumference of your dog’s snout.

How long does it take for my LiMUZZ to be with me?

We always try to send the orders to you as soon as possible.

Delivery time for your Limuzz: Up to 20 business days.

You will receive a shipping confirmation with tracking number as soon as your LiMUZZ has been handed over to the post office.

What does What does our guarantee mean?

We guarantee that our muzzle will suit every dog. With our experience, we can easily see whether your dog’s readings are plausible. If we feel that the measurements are incorrect, we will contact you by email to clarify them

If you are sure that you have measured correctly, or if you do not respond to our email within 3 days, we will produce your Limuzz according to your provided specifications. In this case, no guarantee will be able to be given, neither can we accept and returns. In this case, the guarantee expires.

If you are unsure, you are welcome to contact us before ordering. (info@limuzz.com)

This is a bit more stable and firm.

Limuzz is custom-made for each order and will only fit the specific dog for which it has been measured. We check each order received to ensure that the measurements provided are correct for the dog type/breed etc. We will contact you by email, prior to manufacture, if we feel there are any errors in the information provided. We will adjust your order accordingly, with your input, if this is found to be necessary. If you have not responded to our contact on this within 3 days, or if you are sure that your measurements are in fact correct, then we would be unable to accept any return of your product once it has been manufactured if there are any size or fitting issues. With this double check for accuracy on each order, we can make sure that your Limuzz fits your dog correctly, and we are also able to provide you with our product guarantee. . . . .

Is my Limuzz bite-proof?

Limuzz is not a biting basket. Our goal was never to develop a teething basket. If such a thing is necessary for socially intolerable dogs, we recommend a wire beige basket so as not to put your own dog or other dogs, or in the worst case even humans, at risk.

Our muzzle was developed from 2 basic considerations:

As an everyday muzzle for dogs, who on various occasions simply have to wear a muzzle: Public transport, public buildings, cities, etc.
As protection for the dog from ingesting anything which it’s owner doesn’t want it to eat, particularly poison bait which some people put down without any thought for pet welfare. It is particularly about poison bait, which is repeatedly interpreted by impossible people.

How stable is my Limuzz?

Limuzz was developed together with the IPPE Research Institute of the University of Linz, where it tested for all possible forces that can act on a muzzle. Your muzzle can withstand a lot and is still very flexible. Due to the design , the BASIC variant is the most flexible solution and ideally suited as an everyday muzzle. In the PRO version (PRO = Protection), the muzzle as a whole is firmer, as the incorporated fresco protection also strengthens the structure of the muzzle.

Does my Limuzz also suit my chihuahua?

YES. Dogs that have always had difficulty finding a muzzle for their small nose have a wonderful practical muzzle solution with Limuzz for the first time.

Animal welfare compliance for PRO and BASIC!

The Limuzz PRO and Limuzz BASIC models have been certified by the Specialist Office for Animal Welfare as being animal welfare compliant. More information can be found here.

How can you made a tailor-made muzzle with just 3 measurements?

For over a year, we studied the anatomy of countless dogs, surveyed different dog breeds using 3D scanners and also sought the opinions of veterinarians. Based on this data, we were able to develop a mathematical model that is the same across all dog breeds. That’s why is it possible for us to make a super-accurate muzzle with only 3 measurements.

Is Limuzz comfortable for the dog?

Limuzz is extremely lightweight and fits very accurately. This makes it easy for the dog to accept the muzzle. Even during tests with our own dogs, we have consistently had positive experiences with the acceptance of the muzzle. The dogs get used to it quickly, and it was well received even during long term use. Therefore, we can see that it is quite comfortable for the dogs, even if they are not able to tell us!

Why is there an outdoor variety?

For people who like to do sports with their dogs, or have a very active dog, the outdoor variety of the muzzle is most suitable due to its stablity and firmness. This is a bit more stable and firm.

What are the properties of the Limuzz?

Limuzz is semi-resistant, pull-resistant, flexible and safe if swallowed. It has a surface that feels like soft rubber and does not pinch or chafe the dog. The material is waterproof and can be easily washed with cold water after use. An occasional wash in the dishwasher is recommended.

Why is Limuzz produced using 3D technology?

We have opted for 3D printing because it means every muzzle is a bespoke product, specific to each individual dog, rather than being a one-size-fits-all design which would not give your dog the same degree of fit and comfort. Limuzz can also benefit dogs all over the world. With 3D printing, we can easily produce the Limuzz in another country and therefore greatly reduce transportation costs between the production location and our customer.

Is the Limuzz also available for flat nosed dogs?

Yes – We also offer a perfectly suitable solution for Frenchis, pugs, etc. in our shop. Each muzzle is made individually for your dog.

Where does my LiMUZZ come from?

100% of your Limuzz product is made in Austria. We rely on Austrian quality and work together with regional partners. This makes it easier for us to process and saves on transportation.

Where does the name Limuzz come from?

Limuzz speaks for itself, it is a fusion of the English words “Light” and “Muzzle” Limuzz is made of a very stable but lightweight material. That’s why our muzzles are up to 2/3 lighter compared to other products on the market and is therefore convenient, and comfortable, for the dog to wear.

F. A. Q.

// THE MOST IMPORTANT QUESTIONS