F. A. Q.
// THE MOST IMPORTANT QUESTIONS
What do I have to measure to place my Limuzz order?
Always measure at the highest point of the snout. (Here is a link to our measurement instructions.)
Provide one measurement each for the length
and circumference of your dog’s snout.
How long does it take for my LiMUZZ to be with me?
We always try to send the orders to you as soon as possible.
Delivery time for your Limuzz: Up to 20 business days.
You will receive a shipping confirmation with tracking number as soon as your LiMUZZ has been handed over to the post office.
What does What does our guarantee mean?
We guarantee that our muzzle will suit every dog. With our experience, we can easily see whether your dog’s readings are plausible. If we feel that the measurements are incorrect, we will contact you by email to clarify them
If you are sure that you have measured correctly, or if you do not respond to our email within 3 days, we will produce your Limuzz according to your provided specifications. In this case, no guarantee will be able to be given, neither can we accept and returns. In this case, the guarantee expires.
If you are unsure, you are welcome to contact us before ordering. (email@example.com)
This is a bit more stable and firm.
Limuzz is custom-made for each order and will only fit the specific dog for which it has been measured. We check each order received to ensure that the measurements provided are correct for the dog type/breed etc. We will contact you by email, prior to manufacture, if we feel there are any errors in the information provided. We will adjust your order accordingly, with your input, if this is found to be necessary. If you have not responded to our contact on this within 3 days, or if you are sure that your measurements are in fact correct, then we would be unable to accept any return of your product once it has been manufactured if there are any size or fitting issues. With this double check for accuracy on each order, we can make sure that your Limuzz fits your dog correctly, and we are also able to provide you with our product guarantee. . . . .
Is my Limuzz bite-proof?
Our muzzle was developed from 2 basic considerations:
- As an everyday muzzle for dogs, who on various occasions simply have to wear a muzzle: Public transport, public buildings, cities, etc.
- As protection for the dog from ingesting anything which it’s owner doesn’t want it to eat, particularly poison bait which some people put down without any thought for pet welfare. It is particularly about poison bait, which is repeatedly interpreted by impossible people.
How stable is my Limuzz?
Does my Limuzz also suit my chihuahua?
Animal welfare compliance for PRO and BASIC!
The Limuzz PRO and Limuzz BASIC models have been certified by the Specialist Office for Animal Welfare as being animal welfare compliant. More information can be found here.
How can you made a tailor-made muzzle with just 3 measurements?
Is Limuzz comfortable for the dog?
Why is there an outdoor variety?
What are the properties of the Limuzz?
Why is Limuzz produced using 3D technology?
Is the Limuzz also available for flat nosed dogs?
Yes – We also offer a perfectly suitable solution for Frenchis, pugs, etc. in our shop. Each muzzle is made individually for your dog.
Where does my LiMUZZ come from?
100% of your Limuzz product is made in Austria. We rely on Austrian quality and work together with regional partners. This makes it easier for us to process and saves on transportation.